TheySaid AI

TheySaid AI Features

• AI-Generated Survey Questions: Automatically create tailored survey questions based on your industry from your website content.
• Seamless Integration: Easily add surveys to emails, products, and websites to gather feedback without disrupting user experiences.
• Evo AI Chatbot: Enhance customer engagement by automating follow-up conversations for deeper insights.
• Real-Time Analysis: Quickly understand survey results with AI-generated summaries that highlight key themes and actions.
• Multi-Language Support: Reach a global audience with surveys available in over 80 languages for diverse customer engagement.
• Security and Privacy: Rest assured with SOC 2 Type II certification ensuring customer data privacy during AI operations.

TheySaid AI Pricing

Use Cases

• After launching a new product, a company regularly checks in with customers through surveys to ensure they are satisfied and to gather feedback for future improvements.
• A marketing team uses AI-driven interviews to understand customer preferences, competitive landscape, and brand perception to inform their product development strategy.
• A customer service team replaces traditional NPS surveys with conversational AI surveys to engage customers more effectively, leading to higher response rates and valuable feedback for improving customer satisfaction.
• After a sales presentation, a sales representative collects feedback from potential clients to understand their needs better and tailor future interactions for successful onboarding.
• An account management team uses AI-generated questions to identify opportunities for upselling products or services to existing customers and assess the likelihood of renewing contracts based on their feedback.

Pros:

• ✅ Easy integration with existing tools and workflows.
• ✅ High response rates due to conversational and personalized surveys.
• ✅ Real-time AI-driven insights for quick decision-making.
• ✅ Multi-language support ensures global reach.
• ✅ Strong security and privacy measures.

Cons:

• ❌ Limited AI Conversations and AI Interviews in lower-tier plans.
• ❌ Customization options may be restricted for smaller organizations.
• ❌ Pricing may be steep for small businesses without high survey volumes.