What is Tidio?

Tidio AI Chatbot is a strong and flexible tool made for small and medium businesses. It helps improve customer service and increase sales. With special features, easy connections, and a simple interface, Tidio gives both businesses and customers a great experience.

Tidio screenshot

Tidio Features

  • Live Chat: Tidio facilitates real-time interactions between businesses and customers, resolving issues and offering personalized discounts based on browsing history.
  • Automations: Tidio's AI Chatbot automates repetitive responses and workflows, enabling agents to concentrate on more intricate tasks and save time.
  • Sales Chatbots: Tidio's chatbots are crafted to enhance revenue by 10-25%, generating new leads and guiding users through the sales funnel with tailored prompts and discounts.
  • Ticketing System: The platform's intelligent ticketing system empowers businesses to efficiently manage customer issues, accelerating response times and controlling the queue.
  • Detailed Analytics: Tidio offers comprehensive analytics, allowing businesses to monitor their team's performance and make informed, data-driven decisions.
  • Seamless Integrations: Tidio seamlessly integrates with a diverse range of eCommerce tools and platforms, including Shopify, WordPress, PrestaShop, Google Analytics, Klaviyo, Hubspot, Zapier, Zendesk, Pipedrive, and more.

Tidio Pricing

Tidio AI Chatbot offers flexible pricing plans to cater to businesses of all sizes.

  • Free Plan: This plan includes basic features and is available at no cost.
  • Starter Plan: Priced at €20 per month, the Starter Plan includes additional features and capabilities.
  • Communicator Plan: The Communicator Plan costs €19 per month per seat and can be bundled with the Starter Plan.
  • Chatbots Plan: Starting from €19 per month, the Chatbots Plan includes advanced chatbot functionalities.

Use Cases

  • eCommerce Stores: Tidio AI can assist online stores with order tracking, product recommendations, and handling customer queries related to shipping and product availability.
  • Customer Support: Businesses can use Tidio’s live chat and ticketing system to streamline their customer support processes and manage issues more effectively.
  • Lead Generation: Tidio’s sales chatbots can help businesses generate new leads and guide users through the sales funnel with personalized prompts and discounts.

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